Shipping Policies
At Tanuchee, we strive to deliver your orders safely and on time. Please read our shipping policy below for complete details.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on Sundays or public holidays.
During peak seasons or sale periods, processing times may be slightly extended. Any such delays will be communicated to you.
Shipping & Delivery Time
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Within India: Orders are usually delivered within 3–7 business days after dispatch, depending on your location.
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Delivery timelines may vary due to courier partner delays, weather conditions, or unforeseen circumstances beyond our control.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout before payment. Any free shipping offers will be clearly mentioned on the website.
Order Tracking
Once your order is shipped, you will receive a tracking link via email or WhatsApp. You can use this link to track your order until delivery.
Delivery Address & Contact Details
Please ensure that the shipping address and contact details entered at checkout are accurate. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Delayed or Failed Deliveries
If delivery fails due to incorrect address, unreachable contact number, or customer unavailability, re-shipping charges may apply.
While we work closely with our courier partners, delays caused by them are outside our control.
Damaged or Lost Orders
If you receive a damaged package, please contact us within 24 hours of delivery with clear photos or videos of the package and product.
In rare cases of lost shipments, we will coordinate with the courier partner to assist in resolving the issue.
Contact Information
For any shipping-related questions, please contact us.